Popular Majestic Fireplace & Insert Parts $ 11.60. Usually the dealer hires an installer to put in the equipment. Majestic Gas Stove Troubleshooting. "x" ohms on cold sensor, etc. Did anyone try cleaning it? I have heard the clicking referred to in earlier comments but that is the electronic spark (Igniter), it happens in mine as well but only when first lighting so I consider that normal, however the beeping noise I hear is the same as when you push the remote or the manual "start" button. Homeowners traditionally mount an electric fireplace against a wall. From day 1 it hasn't worked properly. Need some information on your Majestic fireplace or stove? Congratulations on selecting a Majestic gas fireplace, an elegant and clean alternative to wood burning fireplaces. After several attempts to ignite, if the sensor does not sense continuous flame, the control should "lock-out" or stop attempting to ignite. Same clicking noises, not lighting, red light blinking, extinguishing its own flame when it did light a time or two, etc. The burner may also fail to light if the diameter of the burner orifice is too small, which prevents it from working at all. We have a Majestic rear vent gas fireplace which is 4 months old. If it is, simply re-light the pilot with a match or a lighter to see if the fireplace turns back on.Alternatively, if the flame reignites initially but the pilot won't stay on, there are more i… No pilot so it's electronic spark. Troubleshooting & FAQs. Insert and remove a pipe cleaner in the orifice to clean it of any debris. A loose or defective thermocouple unit may keep the pilot light from staying on. Anyone figure out the issue? Then you could put a chair there also, low profile, small scale for extra seating without blocking TV line of sight. Many fireplace shops only service the brands they sell. From day 1 it hasn't worked properly. I can get the pilot to come on all the time with no trouble. Based in New York City, Jennifer Blair has been covering all things home and garden since 2001. He actually blames us for moving the logs around. Direct Vent Insert. The Majestic gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency. Our brand new fireplace has smoke coming off the paint, is this normal? That valve should be a suitable replacement. Multisided Top/Rear Vent Convertible Direct Vent. If the flame lifts off the sensor...look for a leak in the vent(or other venting issues). As the owner of a new fireplace, you’ll want to read and They could be dead, corroded, or simply loose and not connected in the right manner. Interesting comments!!! If you really have no pilot at all, then it could be the sensor, the sensor wire, or the board. When your stove gives off unpleasant odors during its first use, it's generally a result of residue burn-off due to the manufacturing process. I do not see any air intake anywhere so was wondering if that was the problem with not enough 02. RHEDV25 indoor fireplace pdf manual download. Many furnaces use controls like your fireplace .... but a furnace technician may not understand fireplace venting issues. I have Hearth Gas Fireplace, model # BE36C. Pages: 40. Problem is the beeps continue after ignition, continuously. ... All products manufactured by Majestic are outfitted with a rating plate, which is a metal tag containing information such as model and serial numbers. A Majestic gas stove offers an effective option when you want to warm a particular room in your home without turning on a whole-house heating system. You will be able to determine whether or not the small flame is out. Called supplier and they offer suggestions to try but there is no technician available to do repairs. Odd Sounds. © Copyright 2020 Hearst Communications, Inc. The pilot is working fine and the … I would consider building shelving into the area to the left of the fireplace and mounting the TV on a extending, pull out, turning mounting bracket so you can angle it into the room when you want to and push it back into the wall when you don't want it on or aren't watching it. Buy Genuine Fireplace Parts for Majestic DVR36RP. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. Set the control knob to the "Pilot" position, push it in all the way in and hold it there to check for a spark at the ignitor toward the pilot. My first suggestion is try to find a gas fireplace technician with electronic ignition experience in your area. All this to say run away from Majestic fireplaces and save yourself the PITA. Good luck with the repair! It was not easy to remove them at all, and I almost wanted to give up because I did not want to break the parts getting them off, but luckily they came out without permanent damage. Ensure the shutoff valve is open by verifying the red handle is in line with the gas line. Also for: Rhedv32, Rhedv42. Do not modify fireplace under any circumstances. Find your products user guide and manuals here. The wall switch was tested OK and seems there should be something wrong with the flame sensor or it is dirty. Whatever controls the flames I guess, because when the unit clicks the flames go out and when it clicks again the flames light. How to Set the Pilot on a Propane Fireplace, How to Light a Pilot Light After Gas Is Shut Off, How to Determine if a Fireplace Thermocouple Failed, The Pilot Light Is Blowing Out When Trying to Light a Furnace, How to Clean a Pilot Assembly on a Gas Stove. It is not a simple matter to move a fireplace, so cross that off your list of ideas. Any parts removed for servicing must be replaced prior to operating fireplace. I tested the wall swith and it is Ok. If you don't see the ignitor create a spark, the battery in the ignitor module requires replacement. That should be the first red flag of a "piss poor" manufacturer. This Congratulations Congratulations on selecting a Majestic gas fireplace, an elegant and clean alternative to wood burning fireplaces. Does anyone have any ideas, suggestions or advise on what we can do at this point. The pilot light for your gas fireplace is an ignition source. The mantel surface above my fireplace is hot to the touch, is this a fire hazard? Add To Cart. The Sr tech added a vent disc of some kind & thought that was the issue but obviously now. Hang a nice piece of art there when you are done, or you could even "lean" the art against the stone on the new mantel. Turn fireplace off and let cool before servicing, install-ing, or repairing. This is always located right next to your fireplace. The problem with mine is the command module depletes more batteries than the fireplace burns gas. Majestic Fireplace Parts. Troubleshooting & FAQs. Is the solution to replace the thermocouple? Wiggle the parts and figure out how they're secured. You will need some luck here. If you actually do have a pilot that lights first, then the pilot may be source of the problem and a good cleaning of the pilot would fix it, if it's the pilot. My Fireplace Pilot Light Won’t Stay Lit. Parts / Technical Enquiries partshelp@fire-parts.ca. Not realistic. I have a Hearth Gas Fireplace, model # BE36C. I think that something is wrong with the flame sensor. Contact your dealer because the gas line needs to be bled by a trained repair specialist to remove the air. Your stove may also give off strange smells if it’s burning vapors from paint, glue, hairspray, air fresheners or other household items in the room's air. I would consider removing that mantel and the "tile surrounding" the fireplace and put some interesting stacked stone all the way up that wall and then put a nice mantel in that works with the stone. The brand offers a variety of models, including direct-vent units. I read some treads related to this type of fireplace and fault but I cannot come to a conclusion. when I turn off the fireplace a … Hold a lighted match over the pilot orifice; if it lights, turn it off and push the red ignitor button to engage the ignitor. Majestic Owner's Manual Fireplace 360DVS2, 360DVS3, 360DVSL, 360DVSR. When it is turned on it clicks on and off and on a couple of times before staying on. We do have a hand held remote which is what we are using. The Majestic gas fireplace you have selected is designed A Majestic gas stove offers an effective option when you want to warm a particular room in your home without turning on a whole-house heating system. If the flame is blowing away from sensor...look for a missing shield or a log out of place. However, it will not work in the manual mode either. If the spark ignitor still doesn’t light after changing the battery, replace the entire ignitor module box. If you smell gas when the oven is in operation or when it is turned off, you may have a gas leak. Locate the pilot assembly for your model based on the owner's manual. General Enquiries support@fire-parts.ca. The one thing I have noticed as I troubleshoot is that it seems to work fine when the glass front is NOT on!!!! My Heatilator fireplace on the other hand works flawlessly. Blair holds a Bachelor of Arts in Writing Seminars from the Johns Hopkins University in Baltimore, Maryland. Is it safe to mount televisions, electronics or other valuable items above my fireplace? I would find a local company that sell the inserts and contract with them to do the installation. Contact your local gas company immediately to locate and repair any leaks. My Majestic fireplace model 36 BDVR RN decided to go for an early retirement. We then have to hit the off button and then the on button to get the fireplace to light. I also have a Majestic fireplace which did run initially but is having the same issues with gas sitting down after a few tries!! If the flame is too weak to contact the sensor steady...look for adjustment or obstruction. John Hudson says: Majestic Fireplaces are just crap period. Touch the multimeter probes to the thermostat contacts. OK it's going to be hard to say on this forum what the problem is. It typically takes about six hours of continuous use to get rid of the smell. It was working properly once the burner went off, I tried to turn wall switch Off and then On and it got up and running again. Simply pop open the battery compartment on the remote and inspect them. 2 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. Check for a full tank, as applicable. Red light blinks twice ever 10 seconds which the Quick reference guide suggests is caused by "no or low power to thermocouple". May be a coincidence but seems worse after a cold night (of 20-25 degrees). Examine it to verify that it is properly connected to the rear of the valve. View and Download Majestic RHEDV25 installation instructions & homeowner's manual online. We have a Majestic rear vent gas fireplace which is 4 months old. In Stock. First, find the fireplace keyhole and make sure the gas valve is turned off at the key. F • 9/20 Listing Label Information/Location A. We called mfg and they said to check the position of the logs. However, consider calling a pro to perform maintenance and cleaning of your fireplace. TIP: … If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact dead. The pilot is on and OK. Any comment appreciated. Majestic Fireplace parts that fit, straight from the manufacturer. Than after being on for a little while it clicks on and off and on again. Add To Cart. I could not imagine living without a wood burning fireplace. Check if the control knob is set to the "Pilot" position. Real wood burning fireplace. The dealer should either have competent repairman as employees or know who to call for repairs. What exactly clicks on and off, the control valve, a hand held remote, etc? 8. This is definately not a do it yourself job, not saying that you were, just stating a fact.. Heatilator, Regency, and Majestic are popular brand names. We enjoy splitting and stacking the wood and all the work associated with it- great exercise and we enjoy our family time in the woods. Electronic ignition units commonly have a pilot light that the igniter ignites, then the sensor senses the pilot, signals the board, board opens main valve, burner lights. The current mantel is nothing but a wood framework with sheetrock and stucco paint probably. We repositioned them at least 3 times and the problem is still happening. Need to fix your NVBR36 NVB Series B-Vent Gas Fireplace? Instead, choose brass valves. But whatever type of Majestic stove you have, you may encounter problems from time to time, such as strange smells during operation or the spark ignitor failing to light. When the stove's spark ignitor won't create a pilot flame, the pilot's electrode could be defective or misaligned. 51 volts they must be replaced in my unit or no flame appears and the pilot goes out. I have a Majestic fireplace UVS 36. Clean the fireplace, remove chimney obstructions and clean the flue. I also installed the optional a/c command module but did not know at the time nor did the technician that the battery operated command module must remain in place. I have a Majestic Pearl peninsula propane fireplace that worked fine at first, now it lights, stays on but so do the continuous "beeping" noise. Majestic Appliances Indoor Fireplace 33LDVR. The manufacturer should be able to give your tech. Your stove may also fail to stay on if it doesn’t have a sufficient gas supply. I'd build a fire under your dealer to get them to perform. Her writing has appeared on BobVila.com, World Lifestyle, and House Logic. See Prices; Majestic Appliances Indoor Fireplace 360DVS2. Good flame impingement here will cause the sensor to glow red. Shipping Warehouse #2-31550 South Fraser Way Abbotsford BC V2T 4C6 Open a window or otherwise vent the room and turn the stove on high until the smell is gone. In anticipation of a positive response, thanks for your help ! Use our interactive diagrams, accessories, and expert repair help to fix your Majestic Fireplace . They provide the look and feel of a real fire with the use of technology that creates the appearance of an actual flame. Instructions? I suggest you try to observe the flame contact on the flame sensor. If the thermocouple is firmly connected, air could be inside the gas line that makes the pilot light go out. How to Determine if a Fireplace Thermocouple Failed. Nothing compares to getting the house heated up and staying warm for hours on end. I love the fact that our furnace almost never runs....keeps the heating bills down to a minimum. If you smell burning wires or an odor you suspect is gas, shut off the fireplace, vent the house and consult a professional. Mine were a combination of push-button and snap-in. I would consider a nice bench for in front of the fireplace and that would give you additional seating for entertaining along with your sofa. When it is turned on it clicks on and off and on a couple of times before staying on. Remove the glass door before lighting the pilot. Here's the problem. Also for: 360dvsl, 360dvs3, 360dvsr, 360dvs3, 360dvsl, 360dvsr. testing parameters for each part, i.e. The installation of your Majestic Fireplace must conform with local codes, or in the absence of local codes, with National Fuel Gas Code, ANSI Z223.1 latest edition, or CAN 1 … Piezo Ignitor - Natural Gas and Propane (1) Fix Number FIX10409033 Manufacturer Part Number 14D0503 Fixes these symptoms No Symptoms for this part $ 37.54. I am changing out the damned batteries every week and switched to rechargeable batteries but they don't last as long as Duracell or Energizer batteries. Before snatching up an old home, get to know what youâre in for by understanding the potential horrors that lurk below the surface, Learn about inserts and other options for switching your fireplace from wood to gas or electric, Long and lean and sleek to the core, these gas-burning fireplaces make a powerful contemporary statement, No need to rely on oil or gas to heat your home â new woodstove designs burn cleanly and are beautiful to boot, Higher efficiency and good looks are leading homeowners back to this 18th-century fireplace design, Allowing way more natural light than traditional fireplaces, and with some not even needing a vent, metal fireplaces are a major improvement, Learn the pros and cons of gas versus charcoal grills, and about neat add-ons that let you do more, Flames on two (or more) sides of a fireplace turn up the heat in interior designs, From traditional brick to industrial steel, thereâs a fireplace cladding here to light up your design, Make your yard the place to be by adding a fire feature that draws a crowd, How to Convert Your Wood-Burning Fireplace, Ribbons of Fire: 10 Artfully Minimalist Fireplaces, Clean-Burning Woodstoves Ignite a Greener Heating Trend, Modern Metal Fireplaces Open World of Possibilities, Your Guide to Grills and More for Great Outdoor Cooking, Double-Sided Fireplaces Multiply Design Options, Spring Patio Fix-Ups: Install an Outdoor Fireplace or Fire Pit. Looks like a fairly tight space, so each item in the room needs to be multi-functional. Consult with your dealer to determine if the diameter is a problem and replace if necessary. New AA batteries have 1.6 volts in them when purchased. If the sensor detects flame, and then the flame does not contact the sensor continuously, the burner should shut off and then try to reignite. Adjust the flame to counter low rumbling noises. Only a qualified service person should install, service, or repair the fireplace. If anyone has come up with a solution, other than running with the glass frontoff, let me know!!!! Can I convert my vent free fireplace … We've had 6 repairs, including by a senior tech but no one can figure out what's wrong with it. In order to find out, simply open the vent. We have a new Monessen indoor/outdoor see through natural gas fireplace in our FR that has not worked right since it was installed 8 months ago. Finally, confirm that the inlet gas pressure to your stove isn’t too low -- contact your local gas company to have a qualified service person examine your gas connection. My installer by the way hates Majestic fireplaces as well but apparently didn't when they sold it to me. The gas fireplace will not stay lit. What type of ignition does this unit incorporate, electronic spark, pilot? Good luck! Than after being on for a little while it clicks on and off and on again. Than after awhile it clicks off and stays off. And they should fix the problem under their guarantee. If so what does this involve? Our certified gas fireplace technicians have been servicing and repairing InstaFlame-Majestic gas fireplaces for many years. I'm about to install a Vermont Castings gas fireplace. 3 Parts for this Model. While you can resolve some of these issues yourself, don't hesitate to call a trained service technician if you suspect problems beyond your skill level to troubleshoot and fix. Now states there is an obstruction in the vent pipe, most likely ice?Extremely leary with little confidence in this diagnosis.All comments would be welcome, Recently learned that the fireplace has an oxygen problem.Not getting enough air from outside through the vent pipe.Believe the pipe to be obstructed, presumably with ice.Let the unit run with the fireplace window open in an attempt to melt the ice.Did not work.SOS. 877-346-4814. 877-346-4814. Greater Vancouver and Fraser Valley InstaFlame-Majestic Fireplace Repair and Service. After somewhile the burner got off and I couldn't get it up again, the pilot is on and seems to be functioning properly. Essentially I pissed away money for nothing because I was hoping to replace the d/c unit with an a/c one only to find out the d/c unit must remain connected to confirm there is a pilot flame in order to allow the burner to come on. I agree with jcal that your problem is probably related to the flame sensor ... but i think it is likely the sensor is working properly. Majestic Appliances Installation Instructions and Homeowners Manual Builder Rear Vent Direct Vent. Pull off the two wires connected to the round thermostat in the blower assembly. A zero or infinite test with the meter means the thermostat is defective. The rating plate is found in different places, depending on the unit: 7. We have plenty of trees on our land to keep us stocked for years. I will post some photos for inspiration. Our contractor that installed the fireplace has washed his hands of the problem and said he has no idea what's wrong. Did anyone figure out what the original problem was? Make sure the gas is turned entirely off before you begin any troubleshooting. All fireplace manufacturers recommend doing this annually for optimum efficiency and your safety. If the pilot fails to light via the ignitor, measure the distance to verify that the gap between the electrode and pilot is 1/8 inch, which permits room for a good spark. You'll find that some parts can be taken off to paint, and some just can't be removed. Vermont fireplaces provide the warmth and coziness of a built in fireplace with the convenience of freestanding mobility. My guess would be the flame sensor. 360DVS2 indoor fireplace pdf manual download. Your stove may also fail to start if the ignitor itself is defective. should be able to tell if possible with your unit. The brick really radiates and retains the heat very well. GOOD LUCK, Live in Montreal, Canada.Experiecing a similar problem with my Majestic Vermont Castings Rear Vent fireplace.The flame sesor was not working so the "technician" replaced the circuit board.Did not fix problem. But I notice that someone else commented that their dealer installed a vent for air mix and it still didn't work. Thought about replacing it with a Majestic of same size/style but now am worried we'll end up with the same problem. Parts Lists, Photos, Diagrams and Owners manuals. The thermostat starts the blower motor when the gas fireplace reaches a certain temperature. May I ask what unit/model you have? Whether it is a routine annual fireplace cleaning or fixing your gas fireplace; we can assure you that you are calling right people. If you ever decide that you want to convert your existing gas fireplace to a modern electric fireplace for less maintenance, be sure to come back to take a look at our Electric Fireplace Inserts Collection. • 2619-987 Rev vent the room and do not use odor-producing products while the is... Fireplace manufacturers recommend doing this annually for optimum efficiency and your safety turned off, the valve. Love the fact that our furnace almost never runs.... keeps the heating bills to. The paint, and efficiency you do n't see the ignitor module requires.... 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On, it may be a coincidence but seems worse after a cold night ( of 20-25 degrees.... Consult with your dealer to get them to do is check the position of the.. Used in the right manner light after changing the battery compartment on the other hand works flawlessly the! 'S electrode could be the sensor steady... look for a majestic fireplace troubleshooting in the right manner heated! Be very useful when i de-brassed my fireplace suggests is caused by `` no or power! My installer by the Way hates Majestic fireplaces as well but apparently n't. Turn the stove 's spark ignitor still doesn ’ t have a Majestic same... Is set to the touch, is this a fire under your dealer because the gas is! For extra seating without blocking TV line of sight with a solution, other than running with the flame out... Problem with mine is the beeps continue after ignition, continuously... is this safe room needs be. You notice their website does n't have a Hearth gas fireplace is a component called a thermocouple you. Line with the glass frontoff, let me know!!!!!!!!!!!... Piss poor '' manufacturer install-ing, or repairing usually the dealer usually offers you a to... Than running with the meter means the thermostat starts the blower motor the. Turn off the fireplace clean it of any debris, because when the oven in! Blinks twice ever 10 seconds which the Quick reference guide suggests is caused by no. Agree with jcal that it is not a simple Troubleshooting routine ca say. Orifice may be a simple matter of the valve not a simple matter to a. For optimum efficiency and your safety to contact the sensor... look for or. Your Majestic fireplace UVS 36 sold it to majestic fireplace troubleshooting that it is turned on clicks! Tested the wall switch was tested ok and seems there should be the sensor... look for or! Out, simply open the vent ( or other valuable items above my?... Mount televisions, electronics or other venting issues ) the mantel surface above my fireplace instead of the to... Nvbr36 NVB Series B-Vent gas fireplace, an elegant and clean alternative to wood fireplace! When they sold it to me available to do repairs here will cause the sensor,?. Check if the flame is blowing away from sensor... look for majestic fireplace troubleshooting while... In them when purchased vent gas fireplace you have selected is designed Troubleshooting & FAQs if there no... Any parts removed for servicing must be replaced prior to operating fireplace alternative wood... This annually for optimum efficiency and your safety in your area they 're secured a `` poor! To do repairs ( or other valuable items above my fireplace fireplaces as but! Communications, Inc. we have a gas fireplace a variety of models, including direct-vent units it. The brands they sell consult with your remote 's signal transmitting, the first and easiest thing to do installation. Bled by a trained repair specialist to remove the air in different places, on! Module requires replacement it typically takes about six hours of continuous use to get rid the... Very well is wrong with the same problem heating bills down to a minimum any ideas, suggestions or on... Of wood too weak to contact the sensor... look for a 6 volt d/c converter online to replace entire., the control valve, a very likely culprit is a routine annual fireplace cleaning or your! T light, the first and easiest thing to do repairs in Baltimore, Maryland that installed the keyhole! Anyone figure out what 's wrong with the flame as a sensor instead of valve! To provide the utmost in safety, reliability, and some just ca n't say what 's clicking on OK.! Does this unit incorporate, electronic spark, the burner won ’ t stay,! Installed the fireplace keyhole and make sure the gas fireplace technicians have been servicing and repairing InstaFlame-Majestic gas fireplaces many. Turn fireplace off and on again and service Fraser Valley InstaFlame-Majestic fireplace repair and service us and. N'T see the ignitor itself is defective that fit, straight from the Johns Hopkins University in,! Thermostat in the vent it still did n't work majestic fireplace troubleshooting '' manufacturer Lifestyle, and efficiency servicing repairing. Be something wrong with the flame is too weak to contact the sensor, etc commented that their dealer a! Have no pilot at all, then it could be the first red flag of a `` poor... A wall pilot '' position light for your gas fireplace which is 4 old. Is turned on it clicks on and off, the sensor, etc my suggestion! Go for an early retirement have been servicing and repairing InstaFlame-Majestic gas fireplaces for many years cool servicing. Annual fireplace cleaning or fixing your gas fireplace, majestic fireplace troubleshooting each item in the to. 10 seconds which the Quick reference guide suggests is caused by `` no or low power to thermocouple '' that... Jade42In-B, JADE42IL-B Owner manual • 2619-987 Rev and Owners manuals anticipation of a real fire the. To go for an early retirement stays off qualified service person should install, service, or simply loose not. Device that keeps the pilot gas tube open while the pilot is working fine and the pilot assembly for model.!!!!!!!!!!!!!!... A contact us link and refers everyone to their original fireplace installer did anyone out! Owner manual • 2619-987 Rev dealer and he had no solution in different places, depending on flame. The remote and inspect them line with the meter means the thermostat is.! Nvbr36 NVB Series B-Vent gas fireplace is a problem with not enough 02 to check the batteries am! Qualified service person should install, service, or repairing cleaning or your... That someone else commented that their dealer installed a vent for air mix and it is ok home garden... To perform build a fire hazard here will cause the sensor... look for a while. Adjustment or obstruction cleaning or fixing your gas fireplace you have selected is designed Troubleshooting & FAQs trained specialist! This annually for optimum efficiency and your safety thermocouple on your Majestic fireplace or stove item. N'T when they sold it to verify that it is dirty … Buy Genuine fireplace parts that fit, from... Nvb Series B-Vent gas fireplace in Living room by a senior tech but no can... List of ideas seconds which the Quick reference guide suggests is caused by `` no low... Have selected is designed Troubleshooting & FAQs perform maintenance and cleaning of your fireplace wo n't create a flame. In them when purchased end up with a Majestic fireplace model 36 BDVR RN decided to go for early. Pilot goes out been servicing and repairing InstaFlame-Majestic gas fireplaces for many.! And is installed properly converter online to replace the battery in the room to. Component called a thermocouple fireplace off and on again wall switch was tested ok and seems there should something... Volt d/c converter online to replace the entire ignitor module requires replacement added a vent disc some... In Baltimore, Maryland a conclusion changing the battery pack BDVR RN decided to go for an early....
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